Frequently Asked Questions

Everything you need to know about your GUYGEE home experience.

What is the standard shipping time for GUYGEE furniture?

Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes between 5 to 10 business days for large home items.

Does GUYGEE offer a warranty on its home products?

Yes, all GUYGEE products come with a 12-month limited warranty covering manufacturing defects and structural integrity under normal residential use.

What is your return policy for home decor and furniture?

We offer a 30-day return policy. Items must be in their original packaging and unassembled state to be eligible for a full refund, minus shipping costs.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

GUYGEE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger purchases.

Are the materials used in GUYGEE products sustainably sourced?

We are committed to quality and ethics. Many of our wood and textile products are sourced from suppliers who adhere to sustainable forestry and fair labor practices.